The Dallas Morning News - Circulation Department, Customer Service & Delivery

17 Reviews
The Dallas Morning News - Circulation Department, Customer Service & Delivery
PO BOX 655237
75265 Dallas
Texas

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Tuesday, March 14, 2017

We subscribed to the Dallas Morning News since 1961. It was delivered to our home in Abilene--to our yard each morning. Then, that service was discontinued. We began subscribing by mail, which we kept doing until Jan 31, 22017. We missed issues constantly.We complained to the postmaster. We called the Dallas Morning News. The newspaper was not interested in helping to remedy the situation. When we stopped subscribing, NO ONE called to ask why. NO ONE CARES. They should have offered us alternatives. Could we take the Sunday paper, only? We are old and it was getting too expensive to take a paper that often did not arrive. Or, we would get four papers in one day in the U.S. mail. I miss the newspaper. I'm sad that the staff at the Dallas Morning News did not give a damn if we got the paper or not.

Wednesday, February 22, 2017

Never get a Sunday paper delivered without having to call and complain. If it is too late, they promise to credit account, but never do. They owe me for at least four months worth of Sunday papers. The Customer service department is a joke.

Sunday, February 19, 2017

FOR THE 2ND TIME in 2 weeks, i have not received my paper. Even though i called at least 4 times requesting a supervisor call me, no one has ever called. There does not seem to be any accountability. GDQ

Saturday, February 11, 2017

My parents are 90 years old. They get the newspaper and they sit down and read it throughout the whole day that is their day. If you can't hire carriers that can throw a newspaper instead of keep it and give it to their friends your company is going to be long gone in a few years once Google completely takes you over.We're the ones that keep your company going realize that and do something about it just give a damn.

Ellen Slater

, Sunday, January 15, 2017

We haven't received our paper for the last three days. Very strange - we've had a subscription for 18 years.

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